Youth Program Policies

Birthday Parties
The $75 deposit is non-refundable. No refunds, transfers, or credits are given unless a facility is closed due to unforeseen circumstance. If rescheduling is not feasible, we issue refunds or credit towards another activity.

Sports Clinics/Parents Night Out/Boredom Busters
A written request for a refund or transfer must be received in the Youth Programs office no less than ten business days prior to the first day of class to qualify. Refunds and transfers are assessed a 10% processing fee per activity. No refunds, transfers or credits are issued for requests received within ten business days of the start of the first class. Classes are not prorated nor are session dates individualized.

Summer Youth Program

General refund policy
For summer programs, all reservations are final after June 1. If you cancel BEFORE this date you will be issued a refund minus a 10% processing fee. If you cancel AFTER June 1, a written request for a refund or transfer must be received in the Youth Programs office no less than ten (10) business days prior to the first day of class to qualify.  Refunds and transfers are assessed a 10% processing fee per activity.  No refunds, transfers or credits are issued for requests received within ten (10) business days of the start of the first class.  Classes are not prorated nor are session dates individualized. Refunds are not available for vacations, special events, or other personal commitments that prevent attendance.

Medical refunds
Requests for a refund or transfer in cases of illness or injury are consid-
ered with a doctor’s note or letter requesting the exception.  No medical
requests will be considered after the first day of class.

Cancellation policy
If for unforeseen reasons we need to cancel a program, we will resched-
ule it if possible.  If rescheduling is not possible, we will issue refunds or
credits toward another activity.

Waiting lists/participant substitution
Waiting lists will be created once an activity fills.  If space becomes avail-
able, we will begin calling people on the waiting list.  Only participant
substitutions between qualifying siblings (age and skill appropriate for
the program) are allowed.

Credit
In some cases, credits are given in lieu of refunds and must be used for
the specific program originally purchased.  Credits must be used within
the fiscal year (July 1 - June 30) they are given.

Confirmation and receipts
All confirmations and receipts will be sent via email, unless otherwise
requested.

Dismissal from camp
There are times when the camp must dismiss a child due to a  psycho-
logical, emotional or physical disability that precludes the child from par-
ticipating safely or effectively in a group. Dismissal will take effect only
after consultation among the parents, camper and the Assistant Director
of Youth Programs. Dismissal for the aforementioned reasons will result
in a complete refund for the unused days. On occasion, dismissal maybe
necessary for disciplinary reasons. This action will take effect only after
consultation among parents, camper and the Assistant Director of  Youth
Programs. If a camper is dismissed for disciplinary reasons, there will be
NO REFUND for the unused days. 

Camper t-shirts policy
All day camp participants in the following camps: Craft Camp, Horse
Camp, Movement Camp and Rectopia will be required to wear their camp
t-shirt each day of camp. We will provide one shirt per participant per
week of camp as a part of your camp registration fees. Additional shirts
may be available for purchase on a first come, first served basis.

Program Policy

The state of California requires that sponsors of recreation programs inform parents of the nature and structure of programs in which their children are participating. Child-care and recreation are differentiated by the State and the differences are included in a manual called The California Community Care Licensing Manual. Programs that meet the definition of child-care must be licensed by the State. In order to become licensed, a program must meet a variety of requirements related to facility, staff and program structure. Recreation programs, as defined by the State, are exempt from the licensing requirement, but it is mandated that parents/ guardians of children registered from recreation programs be notified of the following: Children participating in drop-in recreation programs are not there to receive structured child care and supervision. Children have the right to come and go from the facility and staff will not supervise children to prevent them from leaving the facility when they desire. The State also requires that the sponsor of the program have a signed statement from each parent/responsible party that they understand the conditions under which the facility operates and that it is not a licensed child-care facility.