Refunds:
Please choose activities with care, as all registrations are considered final. A refund may be granted only if a waiting list exists for an activity, and the program is able to sell your spot to someone on the waiting list. Refunds will not be given when classes, sessions or programs are cancelled due to inclement weather or natural disasters.
Transfers:
All transfers must occur between activities within the same unit (on a space available basis) and within the same quarter. Transfer requests that are received by the transfer deadline will not incur a fee. After the registration deadline, transfers will not be granted if withdrawal from the class causes it to drop below the minimum class size. Please contact the Living Well Center at 530.754.2179, livewell@campusrec.ucdavis.edu, or refer to our website for additional information about the current quarter’s transfer deadline.
Campus Closure:
If the University cancels academic classes (closes campus), we will likely cancel all recreational programing and close certain facilities, etc. Efforts will be made to reschedule canceled classes/activities once campus re-opens. No refunds or prorations for a membership or canceled classes/activities will be issued.
EXCEPTIONS
Medical:
With appropriate verification from a physician, a refund may be available. In such instances the membership, service, or program refund will be pro-rated to the date of the medical documentation provided. A $10 processing fee applies.
Cancelled program or class:
If due to low registration and a class or activity is cancelled, Living Well will issue a full refund.
Program Specific Policies
Personal Training
Personal Training does not offer refunds or credits, so please be sure that our services will match your needs before committing through payment. Also, note that session purchases are non-transferable.
A no show or cancellation with less than 24 hours notice will result in a full charge for that session.
Small Group, Dance & Martial Arts
These programs do not offer refunds or deferment of memberships to another quarter. Refunds are however given in full before the start of the first day of classes. Partial refunds will be given out due to extenuating circumstances (injury, illness, etc) and will be reviewed by the ARC staff.
Group Exercise
The ARC Group Ex programs do not offer refunds or deferment of memberships to another quarter. Refunds are however given in full before the start of the first day of classes. Partial refunds will be given out due to extenuating circumstances (injury, illness, etc) and will be reviewed by the ARC staff.
Day Passes are non-refundable but can be used for the next available class in case of class cancellation.